Leisure Getaways Complaints and Reviews

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Leisure Getaways
Main address: 25010 Oakhurst Drive Suite 120 77386 Spring TX
800-896-9308, 866-611-9714, management@leisuregetaways.com
  • 23+5 mobile complaints
  • $45.1K claimed losses
  • $1.6K average
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They have done everything they said they would since we talked to them last year. We have plat membership and love it. Took a trip last month to Orlando. Have another planned for December to Gatlinburg Add comment


Its not a complaint, but more of a summary of events at our owner "update" and what we decided was best for our family. Wed, July 10th, 2013 We didnt really know what we were going in for(we were called out of the blue), but we went anyways(for the meals lol). We were greeted pretty promptly by a quirky young man who sat us down. After receiving our paperwork, he sat down and started talking to... Read more

Was this review helpful? 4 1

We've had nothing but great service with leisure getaways. Bought RCI platinum points last year and just upgraded again through our sales rep. We like to do nightly stays and long weekends and it's been pretty easy to get what we want. Just booked easter in San Diego for next year. Its a great program for people that want the flexibility. Add comment

Lgi has done exactly what they promised. I had issues with several assissment fees from my timeshare that I owned for 10 years. Lgi helped me get out of my timeshare and it's been a huge weight off my shoulders. I couldn't be more satisfied with them. Thank you Lgi for your help!!!! Add comment


My husband & I have been RCI platinum point owners for 3 years and really enjoy it. We just upgraded more points with LGI a couple months ago. We've been to Disney, Hawaii and we have Europe planned. The sales person with Lgi has been nothing but very helpful and we've had great service. I would recommend if you like to travel a lot more flexible. We're doing a lot of 2 night stats in Europe... Read more

Was this review helpful? 3 0


LGI is a joke and attempts to portray themselves as something they are certainly not. People who say they are "satisfied" with the services they received are just as full of *** as LGI's sales team. Sell your *** timeshare (you know you don't use it) and vacation like a normal person does- without paying for "points". Take the extra thousands you spend on this "RCI Points Package" and just buy... Read more

Was this review helpful? 0 4


Im not one to write reviews, however i do know that more people who are unhappy with an experience are more likely to write a bad review than someone with a good experience (word of mouth) however i only think its fair to post on behalf of my wife & our family. My wife & I were invited to a dinner by leisure getaways 6 months ago. When we arrived we were greeted by a very nice young lady... Read more

Was this review helpful? 8 0


i filed a complaint about leisuregetaways not having good lines of communication as we could not contact our company rep due to his phone not functioning for some reason...after many attempts to phone and then text we contacted justin chaney at leisuregetaways and he was most helpful in giving us a new contact in customer service which was a direct line to anytime we have questions or need... Read more

Was this review helpful? 6 0


been trying Tucker but his phone is not functional and texts do not come through i would like and e mail for tucker or justin c so we can communicate...just realized that we traded 29,500 points for 15,000 but am also having some other problems and need help...hope to be contacted by someone!!! Tucker wrote his phone number on our folder and said "use it"--if there is a problem with that number... Read more

Was this review helpful? 0 7


We meet at a dinner with Leisure Getways Inc. We meet with a very intelligent young lady you gave us very valuable information and we felt informed when we left. They did offer us a trade into points but we felt at this time in our life as a young working family it just was not the right time. Would def. do business with in the future though. Very professional. I was very happy with the way... Read more

Was this review helpful? 3 0
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